« Starting a Book & Reader’s Section | Home | Bigger & Better? Should You Cater to the Obese? »
Retail Pet Peeves
By businessbroad | May 16, 2008
Even if you don’t realize it, you could be aggravating your customers without even opening your mouth. Most customers have their pet peeves, and some are odd, but there are other things that will drive pretty much everyone nuts. If you’re ignoring customers, talking on your Bluetooth headset, or eating as you check them out, they’re going to get mad.
What are your own pet peeves? Personally, it drives me nuts when salespeople talk your ear off, so it’s something I try to avoid. Leave your thoughts in the comments!
Topics: Brick & Mortar |